Marilyn SuttleWhen you’re busy, avoid taking the quickest action. Instead make the extra effort to truly serve the customer.
About This Quote
When you’re busy, avoid taking the quickest action. Instead make the extra effort to truly serve the customer. The best people in our society are busy people. They know that their time is limited and they have to be wise about how they use it.
They also know that you can’t expect good service when your employees are distracted. What happens when your employees are distracted? You get mediocre service. When your employees are busy, they actually pay attention to you and what you want them to do.
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